Frequently Asked Questions

What types of hair care products do you offer?

Nomadical Beauty specializes in natural hair care products, including our signature Antioxidant Hair Oil. Our products are formulated with organic, DHT-blocking ingredients aimed at improving scalp health and combating hair loss.

How do your products contribute to sustainability?

We are committed to sustainability by using ethically sourced ingredients and eco-friendly packaging. Additionally, every purchase supports children's educational needs and food assistance, making beauty a force for good.

What is your return policy for opened or used products?

Due to the nature of our handcrafted products, we cannot accept returns on opened or used items. If you receive a damaged or incorrect product, please contact us within 7 days of delivery for assistance.

How long does it take to process an order?

Orders are typically processed within 2–4 business days, excluding weekends and holidays. During high-demand periods, processing may take up to 7 business days.

What shipping options do you provide?

We offer domestic shipping within the U.S. with standard delivery taking 3–7 business days and express delivery taking 1–3 business days. International shipping is also available, with estimated delivery times ranging from 7–21 business days, depending on the location.

What should I do if my order arrives damaged?

If your order arrives damaged, please take clear photos of the packaging and product, and contact us within 5 days of delivery. We will work to provide a suitable solution, such as a replacement or store credit.

How can I contact customer support?

You can reach our customer support team by emailing us at hello@nomadicalbeauty.com. We aim to respond within 1–2 business days.

Do you offer any guarantees on your products?

While we strive for the highest quality in our products, we understand that individual results may vary. If you have concerns about your experience, please reach out to us, and we will do our best to address your needs.